Privacy Policy

This Privacy Policy explains how FitGear Point (“we,” “our,” “us”) collects, uses, and protects your information when you visit or shop at
fitgearpoint.store.

Transparent data use
Order & checkout security
Cookie controls

1) Who We Are

FitGear Point is an online store focused on fitness equipment in Pakistan, including home gym, cardio, strength, accessories, and recovery essentials.
For privacy questions, contact us at admin@fitgearpoint.store.

2) Information We Collect

Information you provide

Name, phone number, email address
Billing and shipping address
Order notes (e.g., delivery instructions)
Account login details (if you create an account)

Information collected automatically

Device and browser details (type, language, OS)
Pages visited, clicks, and time spent
IP address and approximate location (city-level)
Cookies and similar tracking technologies

3) How We Use Your Information

To process orders (confirm payment, ship your items, provide updates, handle returns).
To provide customer support and respond to questions and issues.
To improve the website (performance, product pages, navigation, and content clarity).
To prevent fraud and protect our store, customers, and payment systems.
To communicate essential service messages about your order or account.

4) Cookies & Tracking

We use cookies to keep the site working properly (cart, checkout, security), to remember preferences, and to understand how visitors use the website.
You can control cookies through your browser settings. Disabling cookies may affect checkout or other store features.

Tip: If you run marketing pixels or analytics tools, list them here (e.g., platform name) and ensure you only enable what you actually use.

5) Payments

Payments are processed through supported payment gateways. We do not store full card details on our servers.
Payment providers may collect and process data according to their own privacy policies.

6) Sharing Your Information

We only share information when needed to run the store, including:

Courier/Delivery partners (to deliver your order).
Payment processors (to complete your payment).
Website services (hosting, security, performance tools).
Legal requirements (if required by law or to protect rights and safety).

7) Data Retention

We keep order information for records, accounting, warranty handling, and support. We retain information only as long as necessary for legitimate business needs
or legal requirements.

8) Security

We use practical security measures such as SSL encryption, access controls, and safe handling of customer information. However, no system is 100% secure.
Please use strong passwords and avoid sharing sensitive account details.